Modular CRM System
Confidential Project
This is a professional project under NDA. Specific implementation details, client information, and proprietary code cannot be shared publicly.
Comprehensive customer relationship management platform built with Django and React, featuring a modular architecture for easy customization.
Technologies Used
Overview
A full-featured customer relationship management system designed with a modular architecture, allowing organizations to customize and extend functionality based on their specific needs.
Key Features
- Modular Design: 15+ independent modules that can be enabled/disabled as needed
- Customer Management: Comprehensive customer data management and tracking
- Sales Pipeline: Visual pipeline management with drag-and-drop interface
- Communication Tracking: Email, call, and meeting history for all customer interactions
- Reporting & Analytics: Custom dashboards and reports for business insights
Technical Architecture
The backend is built with Django and Django REST Framework, providing a robust API layer. The frontend uses React with TypeScript for type safety and better developer experience. PostgreSQL handles relational data, while Redis provides caching and session management.
Module Examples
- Contact Management
- Lead Tracking
- Sales Opportunities
- Task Management
- Email Integration
- Calendar & Scheduling
- Custom Fields
- Workflow Automation
- Reporting & Analytics
- User Permissions
Integration Capabilities
- Email service integration
- Calendar synchronization
- Third-party API connections
- Webhook support for real-time updates
- CSV/Excel import/export
Impact
The modular CRM system has streamlined customer relationship management processes, providing a centralized platform for sales and support teams. The flexible architecture allows for continuous improvement and adaptation to changing business requirements.
Note: Specific implementation details and client information are confidential due to NDA restrictions.